Terms of Service

1 General Information

LUXEMART.AE is an ecommerce platform offering products and services within the United Arab Emirates.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2 Eligibility

By using this website, you confirm that:

• You are at least 18 years old or using the website under parental supervision.
• You are legally capable of entering binding agreements.
• The information you provide is accurate and complete.

3 Products & Services

We strive to display product information, descriptions, and images as accurately as possible. However:

• Product colors may vary depending on device screens.
• Minor variations may occur.
• Product availability may change without notice.

We reserve the right to:

• Limit quantities
• Refuse orders
• Discontinue products
• Change pricing without prior notice

4 Orders & Payments

By placing an order, you agree that:

• All information provided is accurate.
• Payment details are valid and authorized.
• You are responsible for all charges incurred.

Orders may be canceled or refused if:

• Fraud is suspected
• Payment is not authorized
• Product availability issues occur
• Incorrect pricing or technical errors are identified

5 Shipping & Delivery

We currently deliver only within the UAE. Estimated delivery times:

• Dubai, Sharjah & Ajman: Within 24 hours
• Rest of UAE: Within 48 hours

Delivery timelines are estimates and may vary due to operational or courier-related delays. For complete details, please review our Shipping Policy.

6 Returns & Refunds

Returns and refunds are subject to our Refund Policy. We reserve the right to refuse returns that do not comply with our return conditions.

7 User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to systems or accounts
• Distribute malware or harmful code
• Interfere with website functionality
• Submit false or misleading information

Any misuse may result in suspension or termination of access.

8 Intellectual Property

All content on this website, including logos, images, text, graphics, product descriptions, and website design, is the property of LUXEMART.AE and may not be copied, reproduced, or distributed without written permission.

9 Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• We do not guarantee uninterrupted or error-free website operation.
• We are not responsible for delays caused by third-party courier services or events beyond our control.

Use of the website is at your own risk.

10 Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

11 Third-Party Services

Our website may contain links or integrations with third-party services, including payment gateways and social media platforms. We are not responsible for the content, policies, or practices of third-party websites or services.

12 Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of this website shall be subject to the jurisdiction of the UAE courts.